Q: Can you give me a little help? A: Yes, very little.
"We were trying to help a member get a long expired mortgage lien officially cancelled. I went to the customer service rep's office at the b*#k and nicely explained what was needed. Well, as my husband would say, that bank rep...
... was "as lost as an Easter egg".
Yep, the service really stinks!
"... as lost as an Easter egg?" [H-m-m... pretty rotten service I would guess!]