Friday, March 04, 2011
From the Field...
"We tried scenario role-playing for a robbery at the staff meeting. The meeting opened with a normally very quiet, reserved employee exclaiming: " This is a robbery!" She told the staff she was mental and pre-menopausal, as she held a fan to her face and waved a plastic gun. She made several demands which I can not repeat...."
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2 comments:
And the results were?????
I use a lot of role-playing as I build business continuity exercise for both ourselves (Southeast Corporate), and for individual credit unions who ask me to help facilitate exercises. Its really a lot better than just sitting around a table saying "Here's what I'd do in that situation...."
The "results" were that it was negotiated and agreed that the air-conditioning system would be run even during the wintertime .... at which point "the hostages" were released.
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